How I Turned An Ebay Lemon Into Lemonade
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The article "How I Turned an EBay Lemon into Lemonade" talks about auctions, it has been released by Tim Gilberg.
Prior to setting any eBay auction to go live, it is critical that you put in as much relevant data as possible abuot the items you're listing. This is just common sense.In the rush to move on to other things, it is too easy to neglect to put in some of the information that is pertinent to the sale, and you will still encounter an occasional eBay sale in which a customer would like to return an item.
From my past experience, it is hottest to simply take the item back and refund the buyer's payemnt promptly. There are several key reasons I recmomend that eBay sellers implement this policy.1.
If a customer feels you're wrong, even though your ad states clearly "No Returns" "Customer needs to do his/her own research" or "As Is", that person will most likely leave negative feedback even if you're not at fault.2. When a customer does not adehre to the "Terms and Conditions" in your eBay ad, it normally escalates into an eBay email battle.
No one wins on this one - it darins your emotional state and wastes time.3. Ninety-five percent of the time when I rleisted that same item for sale on eBay, it sold for at least what the previous buyer had paid.4. When you refund the item, you're credited all eBay and Paypal fees.I will explain how I turned an eBay return or 'Lemon' as I call it, into delicious, profitable lemonade.I had a client who purchased an LCD laptop replacement screen. I clearly listed on the offering "No Returns" and typed in the listing that anyone interested should check the compatibility of their laptop prior to bidding.The client stated that she ordered the wrong screen. I called her attention to the terms and conditions of sale. I didn't want to accept the return and the eamils became heated. Not willing to give up, she then located my contact inforamtion and called me. After we talked for awhile, I decided it would just be esaier to accept her return.During our discussion she mentioned that her husband sold used books on Amazon.
I am always looking for new opportunities, so I was curious. She explained that they were located on the east coast and she didn't feel it harm their exitsing business, so she gave me all the data I would need to start a used book division.A partner and I decided to give it a try. I do not actively
participate in the operation any more, but my share in this used book venture nets me over $1500/month in profit.At first it may seem unfair to take a return on an eBay sale, but you can learn from my experience. It will save you time, frustration and negative feedback and you never know what you might leran from a grateful customer.Tim Gilberg is able to provide information and insight from a unique
perspective - that of someone who is actually doing what others just
talk about.
Ebay Power Seller Platinum Status was Attained by Tim Gilberg, which is one of the highest slaes levels attained selling on eBay. Tim is active on Ebay and liquidation.Com as well as consulting
and working with other Top ebay Power Seller's to give you real life
in use insight, not theories.Visit Tim Gilberg at his website Make Money on eBay
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How I Turned an EBay Lemon into Lemonade
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